I'm hoping you can pass this e-mail on to Dr. Hink and the woman that helped me today (I forgot her name - she was so kind and gracious - I feel terrible for forgetting!)
I wanted to thank all of you for the wonderful care that I received today. Even though my eye area bruised a bit, which I was hoping to avoid but didn't really expect to avoid (smile), I'm so grateful to everyone who helped me today for being so kind and responsive to my questions, in addition to being clearly knowledgeable about how to fix the issue that I had and what I can do going forward in order to get the results that I'd like. Given that my appointment today was caused by probably the worst experience I've EVER had with a medical provider (from another office; obviously not this one), I confess that I was a little nervous when I walked in the door. However, based upon the absolutely wonderful care and help that I received today, I'm very much looking forward to returning in a month to go over my next steps with Dr. Hink.
Thank you for getting me in so quickly, and thank you to everyone for doing great work.